athena is one of the top EHR software providers with a diverse clientele in the United States. athena EHR is known for a top-tier health record management system, revenue cycle management, patient interaction, and a network of healthcare providers who use it to streamline their workflow.
athena EHR Software – Pros
Remote Accessibility
You can guarantee that all of your medical documentation is kept in a cloud system that you can access at any time by using the athena EHR system. Since you may now access and use a database of records at any time, the days of depending on clunky patient files are long gone.
Furthermore, the athena EHR system will help you swiftly input and organize patient information, allowing you to spend less time managing paperwork and more time caring for patients.
Communication Made Easy
With athena top EHR Software, patients can share information with doctors via secure texts and emails. In addition, doctors can set up dedicated phone lines for high-risk patients who need constant monitoring. Patients and doctors can also plan appointments at their leisure, which reduces the chances of missed appointments.
Patient Portal for Patients’ Ease
Creating a customizable patient portal enabling patients to access information is one of the most popular aspects of the athena EHR software suite. One of the benefits of using this gateway is that it allows patients and clinicians to have more meaningful interactions.
According to athena EHR reviews, patients can use this site to see their treatment plans and prescription lists and give medical background information to assist them in providing better care.
athena Medical Billing
The presence of billing tools ensures the success of any medical practice. While billing can be complicated and time-consuming, athena medical billing can help you streamline the process and improve the efficiency of your business.
The present solution will aid in the transition of billing to the digital arena and simplify the processing of your clinic's financing arrangements. Furthermore, the entire procedure is remotely and electronically monitored to ensure that no errors occur.
Telehealth
Telehealth is an essential part of the athena EHR systems as it allows you to treat patients virtually. Currently, telehealth helps clinics deliver safe care to patients who live far away or cannot see them in person.
During the coronavirus pandemic, you may continue to monitor patients and provide vital support while also ensuring that medical information is kept secure on the HIPAA-compliant software platform.
athena EHR Software – Cons
Inefficient Customer Care
Customer service is generally poor to non-existent, according to multiple customers of the athena EHR system. When a client reports an issue, a ticket is filed, and it can take up to three weeks to address. Furthermore, some believe that they must communicate their concerns with numerous officials regularly.
athena EHR Cost
You can start the athena EHR plan for each user for $140 per month.